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Product family

The Merlin platform

ClicTic develops and supports the Merlin family of products — integrated technology built specifically for visitor attractions, venues and event organisers.

Attraction & venue management software

Merlin AMS

An integrated attraction management system that connects ticketing, admissions, retail, catering, hospitality, memberships, access control and reporting in one platform. Designed for visitor attractions, museums, heritage sites and multi-activity venues.

  • Online & walk-up ticketing
  • Admissions & scanning
  • Retail & EPOS
  • Catering & F&B
  • Membership management
  • Gift Aid administration
  • Access control
  • Management reporting
Learn more about Merlin AMS

Online event ticketing platform

Merlin Tickets

Event creation, online booking, ticket management and customer communications. Merlin Tickets allows event organisers to manage the complete visitor journey — from initial booking through to post-visit follow-up — through one intuitive system.

  • Event creation & management
  • Online ticket sales
  • Customer booking management
  • Automated email communications
  • Reporting & analytics
  • Box office support
  • Capacity management
  • Multi-event management
Learn more about Merlin Tickets

Smart Box Office

ClicTic also works alongside Smart Box Office for certain venue and event requirements. Please contact us to discuss whether Smart Box Office is appropriate for your organisation.